1. Introduction
Welcome to ai.he5.in ("Platform", "Services", "we", "our", or "us").
We provide AI-powered software tools and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, APIs, or related services.
By accessing or using our Services, you agree to this Privacy Policy.
2. Scope of This Policy
This Privacy Policy applies to:
- All AI tools and products hosted under ai.he5.in
- Web-based SaaS products
- APIs provided by us
- Free and paid services
- Future AI products launched under this domain
3. Information We Collect
3.1 Information You Provide
We may collect:
- Name
- Email address
- Account credentials
- Billing details (if applicable)
- Inputs submitted to AI tools (text, images, files, prompts, etc.)
- Feedback, support messages, or inquiries
3.2 Automatically Collected Information
When you use our Services, we may automatically collect:
- IP address
- Device information
- Browser type
- Operating system
- Usage data (pages visited, features used, session duration)
- Log files
- Cookies and similar technologies
4. How We Use Your Information
We use collected information to:
- Provide and operate our AI services
- Process inputs and generate outputs
- Improve product accuracy and performance
- Develop new AI tools and features
- Provide customer support
- Communicate service updates
- Prevent fraud, abuse, or misuse
- Comply with legal obligations
We do not sell your personal data.
5. AI Processing & User Content
When you submit content (text, images, files, prompts, etc.):
- The content is processed by AI systems to generate results.
- Processing may involve automated analysis.
- We may temporarily store content for service functionality, debugging, quality improvement, or security purposes.
- You retain ownership of your submitted content.
- We do not claim ownership of user-generated inputs or outputs.
6. Data Retention
We retain data:
- For as long as your account remains active
- As necessary to provide services
- As required for legal, security, or compliance purposes
You may request deletion of your account and associated data by contacting us.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience
- Analyze performance and usage
- Store user preferences
- Improve security
You can disable cookies via browser settings.
8. Third-Party Services
We may use third-party providers for:
- Cloud hosting
- AI processing infrastructure
- Analytics
- Payment processing
- Email communications
These third parties process data under their own privacy policies. We implement reasonable safeguards when sharing data.
9. Data Security
We implement appropriate technical and organizational measures to protect your data.
However, no method of transmission over the internet is 100% secure. Users acknowledge this risk.
10. International Data Transfers
Your information may be processed in countries where our infrastructure or service providers operate. By using our Services, you consent to such transfers.
11. Children's Privacy
Our Services are not directed toward individuals under 13 years of age. We do not knowingly collect personal data from children.
12. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Withdraw consent
- Object to certain processing
To exercise these rights, contact us at: [email protected]
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.
Continued use of our Services constitutes acceptance of the updated policy.
14. Contact Information
For privacy-related inquiries:
